No Amazon seller would ever want to go through such a situation where his account gets suspended. But if you face such situation then monitor and protect is an Amazon protection service provided by Thompson & Holt through which you can make an appeal. This can lead you to easily get your former position back.
But if you were unable to use this service then take a look at this article to know how the process of claiming back your account actually works.
The real example of getting your account reinstated after suspension :
Recently a seller paste a complete suspension of his account from all over the European marketplaces. This suspension was because of an inaccurate complaint. It was because of some confusion of the buyer but it proved to be disastrous for the seller. Just the misunderstood complaint of a single buyer put a stop to the sales in over the five countries.
Then, the seller took an instant action and promptly informed Thomson & halt about this. Which was followed by submitting a plan of action? Then, Amazon asked for all the details and authenticity of the products. Later on, the account got reinstated within a week and reimbursement was paid to the seller at the end.
Thompson & Holt are Modulated by Insurance companies:
Basically, this is run by insurance companies so we can say that they serve the same purpose as that of insurance. Moreover, an authorized insurance agency has appointed Thompson & Holt as their representative.
Apart from this, you will only be provided with thus free suspension cover when you meet with all the Amazon requirements. You have to be a veteran seller with a higher feedback rating of about 3.49.
Working on the cover for the suspended accounts:
The above-mentioned example of the reinstallation of an account in all over the five countries exactly explains the working of this. This all includes writing a plan of action and submitting it to an Amazon which is absolutely free of charge provided by Thomson & Holt. After the process of getting your suspended account back, the seller will also receive a lump sum.
Types of suspension covered by the monitor and protect:
The sellers who have unauthorized products and accounts would not eligible for getting back on Amazon. You can get your account back only if there has been a misunderstanding and your account was suspended by mistake or because of some fake or negative reviews.
After that, your investment will also be calculated accurately which would take care of all your daily revenues.
Overview of the Monitor & Protect service:
This feature continuously processes this seller’s data so that all the major problems would be able to be solved within the time.
Other than the suspension covers you can also get information about hijacker notifications and other alerts about the account’s health. No doubt, this field is full of fierce competition and a great rivalry but at the end you also get security.